I will never buy a Hewlett Packard product again!!

[Tireman4]

We have Dell's at my house (laptop and desktop). So far so good. I know at school, we all have Dell, but HP printers. The HP printers have caused us problems.

[Cyclenall]

I'm not surprised and I won't buy anything HP either. The first red flag is HP absorbed Compaq years ago which was by far the worst company for computers. I don't trust any company in general for desktop/laptops so the best option is custom builds. If I had to go with a company it would be Dell. I also wouldn't call tech support for anything hardware related since I know from the get go that I'm not going to get anywhere.

I stand by HP, and will for the forseeable future! I have always had HP since I was old enough to use a computer. I am currently typing from an HP laptop, and I have 3 other HP computers in my house. I've only ever had minor problems with the computers. I have NEVER called tech support, but I have gone to the Geek Squad at Best Buy a couple times (mostly viruses, not the computer). The Geek Squad is amazing!!

I don't know why people go to these "squads" in retail chains for their computer problems, especially software related ones. They don't do anything that I can't do by myself FOR FREE.

I never owned a laptop and don't know if I ever will. It seems that they are way more prone to problems, breakage, and even theft than good old desktops.

If I'm traveling or something, I bring a book to read.

I agree, I don't like laptops for many reasons.

Took the laptop to BB and first question out of their mouth was, "did you buy it at BB?". the answer is no. "then we can't deal with it since we have to send it out. HP DOESN'T KNOW THEIR ARSE FROM A HOLE IN THE GROUND WHEN IT COMES TO CUSTOMER SERVICE!!

You should have just said yes, lol.