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Cracker Barrel Being Sued for Racism

Posted: Wed Oct 18, 2006 12:35 pm
by Regit
The Rev. Al Sharpton is due in South Carolina today to stand up for comic Chris Rock's mama.
Rose Rock, who helped inspire Rock's sitcom, "Everybody Hates Chris," has called in the Rev to demonstrate outside a Cracker Barrel restaurant where she alleges staffers ignored her.

Mrs. Rock says that, for more than 30 minutes after she and her 21-year-old daughter sat down at a Cracker Barrel in Murrells Inlet, S.C., in April, no one would take their order. She says they were the only black customers.

After she complained about the wait, she says, the manager offered to comp their meals, but by then, "neither of us wanted to eat."

"He never called over the waitresses and asked, 'Why did these people sit here for an hour without service?'" says Rose.

Rock later brought her complaint to the South Carolina Human Affairs Commission, but Sharpton tells us, "No one got back to her."

Sharpton says he'll announce today that his National Action Network plans to finance Rose's lawsuit against the chain and seek class-action status.

Cracker Barrel, established in 1969, operates 547 restaurants in 41 states.

"We've heard similar stories from all over the country," says Sharpton. "Is there a systemic problem with Cracker Barrel like there was at Denny's?" In the early 1990s, Denny's settled a class-action lawsuit for $54.4 million and launched a racial sensitivity training program. Black Enterprise magazine recently named it one of America's 40 most diverse companies.

A Cracker Barrel spokeswoman told us: "I can assure you that we're investigating the matter. We do not tolerate any form of discrimination. ... If employees don't follow rules, they don't get promotions or bonuses."

South Carolina Human Affairs Commission head Jesse Washington says his agency is also investigating.

In May 2004, Cracker Barrel settled a civil-rights lawsuit brought by the U.S. Justice Department on behalf of black customers who said they were made to wait longer for tables, segregated from white patrons when seated and often given inferior service. Cracker Barrel admitted no wrongdoing but agreed to set up a plan to deal with the allegations.

Chris Rock had no comment yesterday. Sharpton agreed that the comedian's mother's Cracker Barrel case "almost sounds like one of Chris' routines, it's so surreal. But, unfortunately, it's very real."


From The New York Daily News


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I find this story interesting as I've heard of this sort of thing at these restaurants before. The claims have evidently been substantiated in the past. While I've never eaten at this Cracker Barrel, I have seen blacks being given obviously inferior service at restaurants in the Myrtle Beach area.

Posted: Wed Oct 18, 2006 12:43 pm
by fwbbreeze
Oh give me a break. There have been numerous occasions that I have had to "wait" espically at a busy Cracker Barrel before a waitress ever spoke to me. In fact my wife and I just recently waited 45 minutes at a Cracker Barrel and were beginning to leave when someone finally noticed us and our dinner was free. Somehomw I dont think I can use the racism complaint because I am white. Perhaps we should all put together a class action lawsuit against the restaurant industry for poor service. Lets see how far that will get us. If you read the article the manager offered to comp their dinner....what else was he supposed to do reprimand the staff in front of the customer...don't think so. :x :roll:

Posted: Wed Oct 18, 2006 1:29 pm
by GrimReaper
Waaaa..... any excuse to get some free money from some crazy lawsuit!!! I don't believe it.

Posted: Wed Oct 18, 2006 1:36 pm
by Regit
GrimReaper wrote:Waaaa..... any excuse to get some free money from some crazy lawsuit!!! I don't believe it.



It should be noted that the complainant is extremely rich.

Posted: Wed Oct 18, 2006 2:06 pm
by rainstorm
sounds like a crock to me, and is. rock a crock?

Posted: Wed Oct 18, 2006 2:29 pm
by gtalum
I'd tend to believe that it's a BS suit, too, except that Cracker Barrel has a history of exactly this sort of thing.

Posted: Wed Oct 18, 2006 2:30 pm
by Pburgh
Well I too have waited over 1/2 hour and, yes, at a Cracker Barrel. Sometimes I've had to wait that long outside in the shopping area!! The restaurant in Murrell's Inlet is a very busy one too.

Oh crap, I think I'll sue the restaurant I went to last night cause I didn't get a lemon in my water. :roll: :roll: :roll:

Posted: Wed Oct 18, 2006 3:10 pm
by Miss Mary
I was gonna say CB's make everyone wait so they shop in their country stores! Ah, but I see the Rock's were seated already. So nevermind.......we hardly ever eat at CB's anymore on trips. My husband can't stand that you have to go thru the store before getting to the restaurant. This goes way back to when our daughters were quite young, wanting candy and toys. Those flavored candy sticks were the worst! They were a sticky mess and usually left on the carseat, in the blazing sun, later for mom or dad to clean up.

Anywho, I hope CB's aren't racist, that would be awful if they were. As for the wait - that seems to be standard if you want to eat there.

Mary

Posted: Wed Oct 18, 2006 3:41 pm
by Pburgh
Does anyone know of a restaurant in or near Myrtle Beach that you don't have to wait??? I much prefer Drunkin Jacks in Merrill's Inlet.

Posted: Wed Oct 18, 2006 3:46 pm
by Bobbie Lee
If employees don't follow rules, they don't get promotions or bonuses.

Say what?! Where I work, anyone not following the rules gets the chop!
:ggreen:

Posted: Wed Oct 18, 2006 4:53 pm
by Regit
Pburgh wrote:Does anyone know of a restaurant in or near Myrtle Beach that you don't have to wait??? I much prefer Drunkin Jacks in Merrill's Inlet.


I eat in MB all the time. Once seated, I've never waited more than a couple minutes for service. Service is generally immediate and people expect it to be.

And the quote that Bobbie Lee pointed out is very telling. It shows that even if it's not racist, Cracker Barrel management has a lot to learn about running a business.

There are restaurants in the MB area that are rumored to be racist and a couple that are known to be. But while I've heard charges of racism against the CB chain, I've never heard it about the Murrells Inlet location.

I've even heard people who have worked as waiters and waitresses say that many will avoid waiting on people of color because they supposedly don't tip well.

This certainly COULD have been racism, but I would think it was on the part of the wait staff rather than the chain as a whole. For it to be policy of the chain would take a massive conspiracy.

Posted: Wed Oct 18, 2006 5:13 pm
by george_r_1961
Ive eaten at the one here..got crappy service. And im white.

But I HAVE heard that this isnt the first allegation of this nature against this company.

I've even heard people who have worked as waiters and waitresses say that many will avoid waiting on people of color because they supposedly don't tip well.


Ive worked for tips most of my life and thats a poor excuse for not wanting to wait on someone. I get stiffed ( not tipped) equally by all races. Show up at someones table with an attitude or delay waiting on them because u assume u wont get tipped and you probably WONT get tipped.

Back to topic: if it is proven they are discriminating they should be punished. This is America for crying out loud. Every person regardless of color is entitled to prompt courteous service.

Posted: Wed Oct 18, 2006 5:17 pm
by rainstorm
its ridiculous that they are discriminating. they are in business to make money.

Posted: Wed Oct 18, 2006 5:19 pm
by Regit
george_r_1961 wrote:
I've even heard people who have worked as waiters and waitresses say that many will avoid waiting on people of color because they supposedly don't tip well.


Ive worked for tips most of my life and thats a poor excuse for not wanting to wait on someone. I get stiffed ( not tipped) equally by all races. Show up at someones table with an attitude or delay waiting on them because u assume u wont get tipped and you probably WONT get tipped.



Very good point. Racist people are generally not very good at logical thought. Otherwise, they'd realize that it's impossible to generalize based on race.

The most racist people I know are, pretty much without exception, also the dumbest.

Posted: Wed Oct 18, 2006 5:21 pm
by kevin
I am white and had to wait an ungodly amount of time at Cracker Barrel before, and should have sued them for emotional trauma. Any restaurant that traps you in a gift shop, is a threat to my psychological welfare. Horrible part of my childhood. They will have to drag me in before I'll ever go there again.

Posted: Wed Oct 18, 2006 5:30 pm
by Lindaloo
Regit wrote:
GrimReaper wrote:Waaaa..... any excuse to get some free money from some crazy lawsuit!!! I don't believe it.



It should be noted that the complainant is extremely rich.


Well then that means he has nothing better to do with his money.

Walmart discriminates against whites. Cracker Barrel discriminates against gay people too. I know because I watched it happen. I felt sorry for the two guys. Very nice fellows and they did not deserve to be treated that way. So, it happens everywhere and there are blacks that discriminate against whites everywhere. We sure as heck do not hear about that, now do we? Um NO!

Posted: Wed Oct 18, 2006 5:37 pm
by Regit
Lindaloo wrote:
Regit wrote:
GrimReaper wrote:Waaaa..... any excuse to get some free money from some crazy lawsuit!!! I don't believe it.



It should be noted that the complainant is extremely rich.


Well then that means he has nothing better to do with his money.

Walmart discriminates against whites. Cracker Barrel discriminates against gay people too. I know because I watched it happen. I felt sorry for the two guys. Very nice fellows and they did not deserve to be treated that way. So, it happens everywhere and there are blacks that discriminate against whites everywhere. We sure as heck do not hear about that, now do we? Um NO!



I know there are. I just don't happen to believe that two wrongs make everything OK.

Posted: Wed Oct 18, 2006 5:39 pm
by Lindaloo
I believe in that theory too. I do not understand why it has to be that way, but it is.

Posted: Wed Oct 18, 2006 5:49 pm
by george_r_1961
I know there are. I just don't happen to believe that two wrongs make everything OK.


Exactly. The issue just perpetuates itself when u have discrimination..and then reverse discrimination. Its like a vicious cycle.

I believe in that theory too. I do not understand why it has to be that way, but it is.


Oh I understand why. Its like that because of racist bigoted people of all colors that cannot stand the mere thought of having to associate with anyone that is just like them.

Posted: Wed Oct 18, 2006 5:51 pm
by rainstorm
lets look at this logically. lets say im the manager of cracker barrell. i tell the employees to ignore blacks so i can get sued, get fired and be held up for national ridicule. doesnt make sense. i work in retail and this is reality. you wait on whoever comes in the store. you care about how much people buy and you you want them happy so they will purchase again. bottom line