Computer problem, anyone
Posted: Sun Apr 08, 2007 8:40 am
In another thread I mentioned that someone gave me a computer (Gateway P-III 866 mhz, 10-gig hard drive, OEM loaded Windows ME). I put in a network card and upgraded it to 256 meg RAM and thought I'd be good to go.
It turns out that the previous owner didn't really know what she was doing and she loaded a program called Cyber Patrol. It totally blocked internet access and she had no idea how it got on there or how to get through it. That's why she gave the computer away.
I looked for work-arounds and they exist, but the instructions consisted of about 3 pages of registry changes. I didn't want to go through all that.
I took out the hard drive and put it in another older gateway machine I have, and used the recovery CD that I had for it to reinstall windows ME. That was sucessful and I put the hard drive back in to the new machine. As it booted up it went through the process of finding the drivers for the hardware on that machine. The mouse and keyboard (both USB) were responding but then it got stuck looking for a driver for the SMBus Controller. A wizard popped up asking if I wanted it to search for the best driver. But when that wizard popped up, the keyboard and mouse stopped responding. I can't get past this.
Interestingly, I can start the computer in safe mode and the mouse and keyboard work fine but the CD player doesn't respond.
I googled it some and it seems that the needed driver is specific to that chipset and/or motherboard. I went to intel's site and they offer an .exe file which is supposed to help the computer proceed. It didn't give any instructions though on where to put this file or how to use it. It's too big to go on a floppy disk, and I can't burn it on a CD (on another compter) because the CD player doesn't work in safe mode.
I'm about ready to take it to a shop to have them install an OS. A new registered version of XP would cost about $250. A reinstallation of ME would be about $100.
Can anyone give some suggestions on how to proceed?
It turns out that the previous owner didn't really know what she was doing and she loaded a program called Cyber Patrol. It totally blocked internet access and she had no idea how it got on there or how to get through it. That's why she gave the computer away.
I looked for work-arounds and they exist, but the instructions consisted of about 3 pages of registry changes. I didn't want to go through all that.
I took out the hard drive and put it in another older gateway machine I have, and used the recovery CD that I had for it to reinstall windows ME. That was sucessful and I put the hard drive back in to the new machine. As it booted up it went through the process of finding the drivers for the hardware on that machine. The mouse and keyboard (both USB) were responding but then it got stuck looking for a driver for the SMBus Controller. A wizard popped up asking if I wanted it to search for the best driver. But when that wizard popped up, the keyboard and mouse stopped responding. I can't get past this.
Interestingly, I can start the computer in safe mode and the mouse and keyboard work fine but the CD player doesn't respond.
I googled it some and it seems that the needed driver is specific to that chipset and/or motherboard. I went to intel's site and they offer an .exe file which is supposed to help the computer proceed. It didn't give any instructions though on where to put this file or how to use it. It's too big to go on a floppy disk, and I can't burn it on a CD (on another compter) because the CD player doesn't work in safe mode.
I'm about ready to take it to a shop to have them install an OS. A new registered version of XP would cost about $250. A reinstallation of ME would be about $100.
Can anyone give some suggestions on how to proceed?