Need help with getting rid of adware/spyware

#1 Postby **USAwx1** » Wed Jul 14, 2004 12:05 pm

I downloaded the spybot "search and destroy" program from download.com a few days ago and my system's performance has been MUCH better, but it seems after I have used the "fix problems" button to remove the programs, there are still a few harmful files and programs leftover when I do the scan again.

In otherwords the program tells me the software has been removed, but SOME of it really has not been.

Any suggestions?

chadtm80 · #2 Postby **chadtm80** » Wed Jul 14, 2004 1:12 pm

Hey Bud.. Are you familiar with "Safe Mode"?? Just reboot your computer and during boot up keep hitting the f8 key untill you are prompted and asked how to boot up.. Select "safe Mode" then once back in windows in safe mode, run the Spybot again.. That should fix you right up.. If you have anymore problems just contact me

#3 Postby **USAwx1** » Wed Jul 14, 2004 1:29 pm

Thanks Chad. I'll give that a try.

chadtm80 · #4 Postby **chadtm80** » Wed Jul 14, 2004 1:33 pm

Sometimes Windows may be using the file that you are tying to rid the spyware of and in those casses it will not remove them.. But in safe mode those files usually are not loaded so it will remove them

Windsong · #5 Postby **Windsong** » Wed Jul 14, 2004 5:16 pm

oh gosh...thanks chad. I have the same problem going on. I've got zonealarm, spybot, adaware, spyblaster and that DSO exploit STILL gets through! HUNDREDS of Explorer windows will open even though I changed my browesr to firefix/mozilla (which I like much better).

I will try the safe-mode. I was making plans to erase everything and reinstall.
Thanks again,
Denise

kmanWX · #6 Postby **kmanWX** » Wed Jul 14, 2004 5:35 pm

USAwx1 wrote:I downloaded the spybot "search and destroy" program from download.com a few days ago and my system's performance has been MUCH better, but it seems after I have used the "fix problems" button to remove the programs, there are still a few harmful files and programs leftover when I do the scan again.

In otherwords the program tells me the software has been removed, but SOME of it really has not been.

Any suggestions?

run the scan and fix it and run the scan again..

rainstorm · #7 Postby **rainstorm** » Wed Jul 14, 2004 5:40 pm

that doesnt work. it keeps coming back

Rainband · #8 Postby **Rainband** » Wed Jul 14, 2004 5:47 pm

Download adaware too :wink:

I treid firefox and I didn't like it. Guess I am used to IE :oops:

Need help with getting rid of adware/spyware

Need help with getting rid of adware/spyware

Re: Need help with getting rid of adware/spyware

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