Windows Blue Screen - anyone seen this before?

[southerngale]

I've gotten this message a few times over the last few months and I don't know what's causing it. Anyone seen this before?

Just so ya know...my computer is 14 months old - a DELL Dim4700 - Pentium 4 CPU - 2.80 GHz - 504 mb ram - WinXP Home

A problem has been detected and windows has been shut down to prevent damage to your computer.

DRIVER_IRQL_NOT_LESS_OR_EQUAL

If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to make sure and new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.

If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.

Technical Informations: ***STOP: (0X000000D1, 0X00000002, 0X00000000, 0X7C90EB94)

Beginning dump of physical memory
Physical memory dump complete.
Contact your system administrator or technical support group for further assistance.

I'm on the computer now and everything seems normal right now. I have no idea what software or hardware could be causing the problem, so I wouldn't know which manufacturer to contact or which software or hardware to uninstall.

Also, I don't even know what they mean by disabling BIOS memory options such as caching or shadowing.

I have removed AOL from my computer (which I got last fall after the hurricane when we were w/out cable for so long), except AIM, and a few other programs I wasn't using. I don't know if that will help though.

Also, I saw a bunch of stuff in my Add/Remove programs list that I don't know what they are. Some of them are by DELL and been on there since I got it, so I left those alone. Here's a few. Anyone know if I need this stuff? No clue what it even is! (except the NetZero installers...do I really need that on here?)

ANIO Service
ANIWZCS2 Service
Net Waiting
NetZero Installers
Odyssey Client
Pure Networks Port Magic

...just to name a few

[senorpepr]

Well, if you would quit surfing the BonJovi stuff, your computer would be in better shape.

[southerngale]

Well, if you would quit surfing the BonJovi stuff, your computer would be in better shape.

Hey, watch it. I don't surf that stuff. stuff would mean he was with someone else!!

[nholley]

Ahhh...the blue screen of death.

What was the last piece of Software/Hardware you Installed?
Do you have any automatic updates turned on?

It is often an error relating to recent driver changes and can often be resolved by rolling back to the previous driver.

Unless you are a confident PC user then don't touch the Bios or any options. Do you have anyone you use for Tech support? Dell are not exactly the best.

Here is what microsoft says about it.

Stop 0x000000D1 or DRIVER_IRQL_NOT_LESS_OR_EQUAL
The Stop 0xD1 message indicates that the system attempted to access pageable memory using a kernel process IRQL that was too high. Drivers that have used improper addresses typically cause this error.

Interpreting the Message
This Stop message has four parameters:

Memory referenced.
IRQL at time of reference.
Type of access (0x00000000 = read operation, 0x00000001 = write operation).
Address that referenced memory.
Resolving the Problem
For additional troubleshooting suggestions that apply to all Stop errors, see "Stop Message Checklist" later in this appendix.

Stop 0xD1 messages can occur after installing faulty drivers or system services. If a driver is listed by name, disable, remove, or roll back that driver to confirm that this resolves the error. If so, contact the manufacturer about a possible update. Using updated software is especially important for backup programs, multimedia applications, antivirus scanners, DVD playback, and CD mastering tools.
For more information about Stop 0xD1 messages, see the Microsoft Knowledge Base link on the Web Resources page at http://www.microsoft.com/windows/reskits/webresources. Search using keywords winnt, 0x000000D1, and 0xD1.

updated and comaptiable drivers are very important when running XP. Check your hardware with the HCL http://www.microsoft.com/hcl If you hardware is not on the list it does not mean it won't work it just means it hasn't been tested by Microsoft and they won't Guarantee it to be compatible. If it not on the list check the manufacturer's website fo an up to date XP driver, if they don't have one you may be out of luck. This goes for motherboards and the bios too.

[alicia-w]

1. Click Start, right-click My Computer, and then click Properties.
2. Click the Advanced tab.
3. Under Performance, click Settings.
4. Click the Advanced tab.
5. Under Virtual Memory, click Change.
6. Click No paging file. Click OK, click OK, and then click OK.
7. Restart your computer.
8. Click Start, right-click My Computer, and then click Properties.
9. Click the Advanced tab.
10. Under Performance, click Settings.
11. Click the Advanced tab.
12. Under Virtual Memory, click Change.
13. Click System managed sized. Click OK, click OK, and then click OK.
14. Restart your computer.